Abstract Purpose:

To create a question and answer tool on patents on EMHO.

Methods:

Was used the Thinking Design methodology divided into four phases: Discovery, Definition, Development and Delivery.

Discovery Phase:

Desk research was carried out in: SciELO, Pubmed, LILACS, Google and Google Scholar. Once the target audience was selected, the interviews were conducted.

Definition Phase:

the interviewees' difficulties were mapped, on an Excel spreadsheet.

Development Phase:

a brainstorming was conducted with the public interviewed.

Delivery Phase:

the prototype, validation and final elaboration of the tool were made.

Results:

Discovery Phase: 10 inventors were identified and the interviews were carried out.

Definition Phase:

80% of the interviewees determined lack of information as one of the problems.

The main content was defined as:

the patent process, from the beginning of the idea to the deposit (70%), search for precedence (40%) and informing partners (30%).

Development Phase:

with the brainstorming, the tool type was defined as an interactive site.

Delivery Phase:

a prototype with content framework and an interactive video was presented for validation. After approval, the interactive website was developed, which was made available to the public.

Conclusion:

A question and answer tool on patents in EMHO was developed.